Service Centres | Global Calibration & Support

Global Support. Local Expertise.

Your Cirrus Research instruments deserve expert care; wherever you are in the world. Our approved service centres provide calibration, servicing and technical support using manufacturer-approved procedures and equipment.

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Our Approved Service Centres
We work with carefully selected partners around the world to provide local support with global backing:
Australia
Active Environmental Solutions (AES), Australia

Address
2 Merchant Avenue, Thomastown,
Vic 3074, Australia
Contact Telephone
+61 (0) 3 9464 2300
Singapore
Ensscom Pte. Ltd., Singapore

Address
Block 1015 Geylang East Avenue
3 #04-105, Singapore, 389730, Singapore
Contact Telephone
+65 6743 9882
Germany
Cirrus Research GmbH, Germany

Address
Rennbahnstraße 72-74, 60528,
Frankfurt am Main, Germany
Contact Telephone
+49 69 95 93 2047
Why Use Our Approved Service Centres

Why Choose Cirrus Research Service Centres?

Our approved service centres provide professional calibration, servicing and technical support using manufacturer-approved procedures and equipment to ensure your instruments perform exactly as intended.
Why Use an Approved Cirrus Research Service Centre?

Every Cirrus Research service centre is carefully selected and supported by our in-house technical team to ensure your equipment performs exactly as intended.

What that means for you:

  • Calibration is traceable to national standards
  • Approved procedures aligned with Cirrus Research specifications
  • Genuine parts and manufacturer-approved methods
  • Confidence in measurement accuracy and compliance

What Our Service Centres Do

Our global network of service centres supports Cirrus Research instruments across their full working life.

Service typically include:

  • Annual calibration
  • Instrument servicing and health checks
  • Firmware and functionality checks
  • Fault diagnosis and minor repairs
  • Local technical advice and support

Regular servicing helps maintain performance, extend product lifespan, and ensure continued compliance with workplace noise regulations.

Get in touch with us!

Use the form below to get in touch with our noise & vibration measurement experts

Keep Your Measurements Accurate

Choosing an approved service centre ensures your instrument is maintained according to manufacturer standards using approved procedures, calibrated equipment, and genuine parts. This helps protect your investment by extending the lifespan of your sound level meter and reducing the risk of costly repairs or downtime. Regular servicing by an authorised centre also maintains measurement accuracy, which is essential for reliable workplace and environmental noise assessments. Accurate instruments support compliance with relevant regulations and standards, helping you demonstrate due diligence and confidence in your results - not just once, but year after year.

Keep Your Measurements Accurate
Backed By The Manufacturer
Backed By The Manufacturer

Our authorised service centres are fully supported by Cirrus Research and never operate in isolation. Each centre is backed by our UK-based engineering and technical support teams, ensuring consistent standards across our global network. This direct connection means service centres have immediate access to manufacturer expertise, the latest firmware updates, technical documentation, calibration procedures, and product developments. When your instrument is serviced, it benefits from up-to-date technical guidance and the reassurance that work is carried out in line with original manufacturer specifications. The result is reliable performance, maintained accuracy, and confidence that your equipment continues to meet the required standards wherever you operate.

FAQs

Learn more about our Approved Service Centres

If you would like to learn more, a member of our team will be happy to help

Our authorised service centres provide instrument calibration, repairs, servicing, firmware updates, and technical support for Cirrus Research sound level meters and noise monitoring equipment.

We recommend annual calibration to ensure accuracy and compliance with workplace and environmental noise regulations. More frequent calibration may be required depending on usage and site requirements.

You can contact your nearest authorised service centre using the details listed on this page. They will advise on shipping instructions, service times, and any required documentation.

If you are based in the UK, you may contact Cirrus Research directly. International customers should use their local authorised service centre for faster support and reduced shipping costs.

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